When a caller is redirected to a user’s voice mailbox where the system does not have the necessary licenses installed, instead of hearing the called party’s voicemail prompting to leave a message, the following prompt is heard: While the Unity Express web interface allows the creation of voice mailboxes despite the fact no licenses are installed, you won’t be able to make use of them unless the appropriate number of licenses is installed. When purchasing Unity Express, by default it does not include any mailboxes. This policy forces companies requiring these services to purchase additional licenses from Cisco in order to activate or expand the system’s capacity.Ī good example is the Unity Express voice mailbox service.
When purchased, Unity Express includes a few licenses for some services, such as voice ports for auto attendant, while other services like mailboxes are not included. These services are provided within the Unity Express module.
Unity Express provides any organization with a quick and convenient way to manage voicemail, auto attendant and interactive voice response (IVR) services. Note: Useful LINK COPIED FROM OTHER SOURCE FOR REFERENCE INTRODUCTION
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